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Where are my postal parcels?

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parcels with numbers ACM134998579CY and ACM252605192CYare marked as delivered, but I didn't get them at all. Lech Oniszczenko, Warsaw Poland

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1 Answer(s)

user
Hi Lech Oniszczenko,

They are shipped by Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸). Tracking information shows they were delivered on April 24. If you don't receive them, you need to contact the seller to reflect the problem and require the seller to contact Guangzhou Red Cloud International Trade Co., Ltd. to check them for you.

Order number: ACM134998579CY
Package status: Successfully signed for (43 days)
Country: China -> Poland
2025-04-24 09:00 Delivered Warszawa 01-355
2025-04-21 14:25 Arrived at mail processing center Warszawa 01-355
2025-04-20 12:07 Customs clearance completed
2025-04-16 14:09 The import customs keep it for inspection
2025-04-12 10:37 Customs clearance is in progress
2025-04-08 17:10 Arriveat Airport
2025-04-04 13:08 Departure [HK International Airport]
2025-04-01 09:29 China The airlines are shipping, transshipment overseas destination [airline departure], Mail is in transit for international transportation
2025-03-29 12:39 Received by airline [Hong Kong]
2025-03-25 12:58 China The goods are being cleared through customs [clearing customs], Mail is in transit for international transportation
2025-03-22 09:49 Handed over to carrier for transportation [Hong Kong]
2025-03-19 12:16 China left [Hong Kong processing center] Export sealed, express mail left processing center
2025-03-15 13:12 Hong Kong arrived [Hong Kong processing center], express mail arrived at processing center
2025-03-12 22:33 Shenzhen, goods left operation center
2025-03-12 12:08 Shenzhen, arrived at receiving point
2025-03-12 11:42 The electronic information of the goods has been received

Order number: ACM252605192CY
Package status: Successfully signed for (43 days)
Country: China -> Poland
2025-04-24 09:57 Delivered Warszawa 01-355
2025-04-21 14:42 Arrived at the mail processing center Warszawa 01-355
2025-04-20 15:20 Customs clearance completed
2025-04-16 16:06 The import customs keep it for inspection
2025-04-12 11:33 Customs clearance is in progress
2025-04-08 19:02 Arriveat Airport
2025-04-04 15:16 Departure [HK International Airport]
2025-04-01 10:51 China The airlines are shipping,transshipment overseas destination [airline departure], international mail transit in transit
2025-03-29 13:55 airline received [Hong Kong]
2025-03-25 15:20 China The goods are being cleared through customs [clearing customs], international mail transit in transit
2025-03-22 11:10 handed over to the carrier for transportation [Hong Kong]
2025-03-19 13:38 China left [Hong Kong processing center] has been exported and sealed, express delivery leaves the processing center
2025-03-15 11:16 Hong Kong arrived [Hong Kong processing center], express delivery arrived at the processing center
2025-03-12 22:33 Shenzhen, goods left the operation center
2025-03-12 12:09 Shenzhen, arrived at the receiving point
2025-03-12 11:42 The electronic information of the goods has been received

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