Delivery was not received

Asked by Christine Prasnik | 5/6/2025 5:13:19 PM

Please advise where the item was delivered.
The tracking number is AM769294983CN. I have not received the item.

You may get the answer from the following articles:

Why can't I track my China Post package?

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1 Answer(s)

Daisy | 5/6/2025 11:04:41 PM Reply

Hi Christine Prasnik,

According to the tracking information, AM769294983CN was delivered on April 17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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